Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or UK public holidays will be processed the next working day.
UK Delivery We ship across the United Kingdom via tracked courier service.
| Delivery Type | Timeframe | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | £3.65 |
| Express Delivery | 1–2 business days | £6.99 |
| Free Standard Delivery | Orders over £150 | FREE |
International Shipping We currently ship to the UK only. International shipping may be available in the future — sign up to our mailing list to be notified.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Damaged or Lost Orders If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at Nicolescental@gmail.com and we will do our best to resolve the issue promptly.
Packaging All fragrances are carefully packaged with protective materials to ensure safe delivery.
Contact Us For any shipping enquiries, please email us at Nicolescental@gmail.com